Miller Heiman Group
Miller Heiman Group is a leading worldwide company devoted to improving sales performance and customer management excellence.
Supported by the real-world experience of passionate sales practitioners, Miller Heiman Group brings best-in-class expertise and practical experience to all aspects of the selling and customer management process. We partner with sales organisations from all business verticals and geographies, helping them build and sustain customer-focused, high-performance organizations that can drive profitable, predictable top and bottom line growth.
Win-Win Sales Negotiations that Strengthen Customer Relationships
Negotiate Success℠programme is a customer-focused process that improves an organisation's ability to reach a win-win outcome. The programme helps sales professionals recognise and acknowledge the customers perspective to jointly create agreements that satisfy all critical interests.
Negotiate Success℠ considers negotiations an essential part of every stage of the selling process, and you will learn the best actions to take from beginning to end.
Negotiate Success℠ may be the right solution if your company is trying to:
• Avoid difficult negotiations that damage client relationships
• Identify additional sales opportunities within client organisations by gaining more knowledge of the customer’s goals
• Offer valued solutions without succumbing to discount pressures
• Determine acceptable prices with customers before the final stages of a sale.
Important: Delegates are required to complete a pre-course assignment. The whole programme evolves round you working on your own 'live' accounts therefore it is imperative you have this information. Please be assured that the information given will be treated in the strictest of confidence.
Who Should Attend: Professionals who have regular interactions with customers should consider this programme. Delegate positions include management and senior leadership titles in sales, sales operations, account managers and business development.